Certified Hospitality Sales Professional (CHSP®)

As a sales professional, you know your property and the way it can meet guest needs. You have great interpersonal skills that are paired with sound judgment. The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.

This globally-recognized professional credential validates your advanced knowledge as a hospitality sales professional and all you do to stay current with the latest trends.

The CHSP certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.

Prerequisites

You can earn the CHSP designation if fifty percent or more of your duties involve sales of guestrooms or meeting space to groups or individuals. All areas of hospitality sales are included: rooms, convention/conference, banquet/catering, group, etc.

Candidate Time in Position: Current employment in a sales position for at least 6 months.

Time in position requirement can be eliminated if you meet the following conditions:

• One current AHLEI supervisor, management, department head, or executive certification
• A degree from an accredited academic institution

How to Apply

• Access the online application

Have the following documents available to upload:

• Current Resume
• Job Description
• Employment Verification Form (signed by your immediate supervisor)
• Copy of diploma or transcripts
• Complete payment

Printable Application

Download the Certified Hospitality Sales Professional (CHSP®) application.

Resource Materials

Candidates for the Certified Hospitality Sales Professional designation receive the CHSP study materials.

Exam

When you are ready to take the exam online, contact AHLEI’s Certification Department to have the exam sent to your proctor.

A proctor may be a CHA, CHSP, a hospitality educator, an AHLA member association executive, your immediate supervisor or a member of the clergy. Your designated proctor cannot be a relative.

The CHSP exam has 100 multiple-choice questions that must be answered within two hours. The test questions test your mastery of competencies derived from six key areas of knowledge. The key areas of testing are:

• The Marketing Plan
• Business and Leisure Travelers
• Travel Agents and Meeting Planners
• The Sales Office and Reservations
• Revenue Management
• Personal and Telephone Sales